Privacy Policy
Last updated: September 2026
What we collect
When you request service — by phone or through our contact form — we collect the information you give us: your name, phone number, address, and a description of the problem. That's it. We don't run analytics that profile you, we don't sell data, and we don't buy lists.
How we use it
- To schedule and perform the service you requested.
- To contact you about your request — scheduling, reminders, and follow-up.
- To improve our service, in the aggregate (e.g., "most calls in July were spring failures").
We will never sell your personal information or share it with third parties for marketing. If you call the number on this site, your call may be recorded for quality and scheduling purposes.
How we protect it
Service requests are stored in our scheduling system, accessible only to the people who need it to do your job — dispatch and your technician. We keep records as long as needed for warranty and tax purposes, then they're purged.
Your rights
Want to see what we have on you, correct it, or have it deleted? Call (704) 555-0134 and ask. We'll handle it — no forms, no runaround.
Cookies
This site uses no tracking cookies. If that ever changes, this policy will be updated first.
Contact
Questions about this policy: call (704) 555-0134 or use our contact form.